Heya! Got a few tips for you in regards to your graphics shop request:
Size: This is important to specify otherwise the artist will not know how to make your set. As a regular member, you have a 100x100 limit on your avatar, and signatures can be as large as you want until it's considered obnoxiously large.
Avatar: This is not asking what you'd like as your avatar (you specified Axel, but that belongs under "Stock"). This is asking if you would like an avatar to be made.
Member: This is asking for the name of one of the shop's artists who you would like to take your request, not the name of the member receiving the set.