Unexplained Technical Difficulty opening Kingdom Hearts Chi game. Really... please help ;_;

[Pingutino]

Do you have a smartphone to check if it's a internet connection problem? There are mobile Flash browsers like Puffin (I recommend this) or Photon.

EDIT: I once had the problem that there was a server problem anywhere in the US (i am living in europe) and it avoided me to connect to the Chi-server ( sounds strange, but it can happen cause your internet request travels all over the world ).

With the following instruction you can check if your request gets stuck somewhere on the road:

1. Double-click the Macintosh hard drive.
2. Double-click the Applications folder.
3. Double-click the Utilities folder.
4. Double-click the Network Utility icon to open the Network Utility window.
5. Click the Traceroute tab.
6. Enter a domain in the Please enter the network address to trace an internet route to field. (web.kingdomhearts.jp)
7. Click Start

 

[BluberryStar]

No my internet connection seems to be fine, I mean I can still watch five videos at a time. And no, sorry I don't have a smartphone D: but I do recognise Puffin. Sadly I don't have anything to install it to....

Oh WHAT?! :O You encounter the exact same problem too? In your case, does it show the pics that I posted in the first page of the thread?
Is the following 7 steps finally got you out of it?

 

[Pingutino]

I don't know if it was the same problem, but it showed me the same "No data received" message. After a week it worked again without changing anything. Those steps don't fix problems sadly, they only check if you can send a request to japan and receive back data.

 

[BluberryStar]

Do you have a smartphone to check if it's a internet connection problem? There are mobile Flash browsers like Puffin (I recommend this) or Photon.

EDIT: I once had the problem that there was a server problem anywhere in the US (i am living in europe) and it avoided me to connect to the Chi-server ( sounds strange, but it can happen cause your internet request travels all over the world ).

With the following instruction you can check if your request gets stuck somewhere on the road:

1. Double-click the Macintosh hard drive.
2. Double-click the Applications folder.
3. Double-click the Utilities folder.
4. Double-click the Network Utility icon to open the Network Utility window.
5. Click the Traceroute tab.
6. Enter a domain in the Please enter the network address to trace an internet route to field. (web.kingdomhearts.jp)
7. Click Start

I tried your method, I even entered the IP codes there to my OpenDNS, but it didn't work... what was this supposed to do? I don't understand why this happened...

oh do you remember what you did to get the game working again in a week? I mean did you change locations or areas? or possibly internet services?

 

[Zero_Rock]

Blu, if nothing works, I would suggest you communicate Square Enix or even Apple to see if they could fix your problem, since you tried mostly everything and nothing worked

 

[Pingutino]

I tried your method, I even entered the IP codes there to my OpenDNS, but it didn't work... what was this supposed to do? I don't understand why this happened...

oh do you remember what you did to get the game working again in a week? I mean did you change locations or areas? or possibly internet services?

This whole method should pinpoint the faulty server (if existing). The last codes should contain 222.158.205.2 or 61.213.160.178 if everything is ok with the internet connection.

Blu, if nothing works, I would suggest you communicate Square Enix or even Apple to see if they could fix your problem, since you tried mostly everything and nothing worked

^This. Zero_Rock is right, it's the best way.

 

[BluberryStar]

Thank you so much for everyone who has tried to help me fix this problem. Good news is I can enter the game again the website is running smoother than before and everything is a-ok (b^u^)b

How did I fix it? the solution is so simple that I wished I slapped myself for the last 5 weeks. So the problem why I can't open KHX is.... I don't know... BUT here is how I fix it.

I opened System Preferences and go to Networks.

Go to "Advanced" and a new menu will pop up.

Choose "Proxies" and a few choices are displayed on the left. Now, since I have no idea what I am doing, I decided to tick ALL the choices there.

Click "OK" and click the "Apply" button on the bottom right to apply the current settings.

After that I just tried opening Chi again and BAM it works!! HAHAAA It even runs waaaaaay faster than before! So that's it for this problem. I hope this is the last time I have to see the "No Data Received" page.

Thank you all for helping me and I'll see you around bye~